Privacy policy
Liftprep website and early access list. Last updated 6 November 2026.
Who we are
Liftprep is a product of Dondra LTD (we, us). We are a company registered in England and Wales, company number 15122694, with our registered office in Norwich, United Kingdom. We are the controller of the personal data described in this policy, which means we decide how and why it is used.
You can contact us about anything in this policy at privacy@liftprep.app.
What this policy covers
This policy covers the Liftprep website at liftprep.app and our early access list. It does not cover the Liftprep iPhone app. The app will handle more sensitive information, such as your body weight and goals, and will have its own privacy policy before it is released.
What we collect, and why
| What | Why we use it | Our lawful basis | How long we keep it |
|---|---|---|---|
| Your email address | To send you TestFlight invites, launch pricing and updates about Liftprep. | Your consent (UK GDPR Article 6(1)(a)). Marketing emails also rely on your consent under the Privacy and Electronic Communications Regulations (PECR). | Until you unsubscribe or ask us to delete it. We also delete anyone who joined more than 24 months ago and has not told us they still want to hear from us. |
| Whether you train, or are a trainer or creator | To send you relevant updates, and to decide who to talk to about our trainer partner programme. | Your consent. | The same as your email address. |
| The date and time you joined, and which version of this policy you agreed to | To show that you gave consent. | Our legitimate interest in keeping proof of consent. | For as long as we hold your email address. |
| A scrambled (hashed) version of your IP address | To limit how many times a form can be submitted, so spam and bots cannot flood it. We cannot work out your IP address from it. | Our legitimate interest in keeping the website secure. | Deleted automatically within one hour. |
| If you join the list after browsing the site: the random visitor id described under Website statistics, the page you first landed on, the website that sent you, and any campaign tags in the link you followed | To see which pages, posts and campaigns bring people who actually join, so we spend our time and money on what works. | Our legitimate interest in understanding and improving how people find Liftprep. | The same as your email address. Not recorded if you have turned website statistics off. |
| Standard server logs, such as IP address and pages requested | Kept by our hosting provider to keep the website secure and running. | Our legitimate interest in security. | As set by our hosting provider's own retention policy. |
We do not ask for more than this. We do not collect your name, phone number or payment details through the website.
The calculator
The calculators on our website run entirely in your browser. The age, height, weight and other numbers you type in stay on your device. We do not receive them and we do not store them. Our website statistics record only that the calculator was used, the goal picked and the daily calories it showed (see Website statistics).
Website statistics
We collect statistics about how the website is used, so we can see what people read, where they come from and what makes them join, and make the site better. We do this ourselves: the statistics go to our own database, not to Google, Meta or any analytics company, and we never use them for advertising or sell or share them.
The website does not set cookies. To tell one visit from the next, it keeps a random id (a string of letters and numbers that means nothing on its own) in your browser's local storage. It does not record your IP address, and it does not try to identify you. It records:
- the pages you view, when, and how long the page was open and in view
- how far down each page you scroll
- the website that sent you (just its name, such as google.com), and any campaign tags in the link (utm_source, utm_medium, utm_campaign, utm_content, utm_term)
- whether this is your first visit, and which visit this is (a visit ends after 30 minutes with nothing happening)
- the type of device (phone, tablet or computer), its operating system and browser (for example iOS and Safari, never their exact versions), your screen width and your browser's language
- your country, worked out from your device's time zone setting, not your location or IP address
- the buttons and links you click, links to other websites you follow, and the questions you open in the FAQ
- that you used the calculator, and the goal you picked and the daily calories it gave you. The age, height and weight you type stay on your device and are never sent.
- that you saw, started and sent the early access form, and whether it worked. Your email address is only ever sent by the form itself, never with these statistics.
- how quickly the page loaded and responded (timings in milliseconds)
Our lawful basis is our legitimate interest in understanding and improving our website. The law allows this kind of storage on your device without asking first, as long as it is only used for statistics to improve our own website and you can easily say no. We keep these statistics for 13 months and then delete them automatically.
You can turn website statistics off. This deletes the random id from your browser and stops anything being sent from it. It applies to this browser only.
We do not use advertising trackers or social media pixels. If we add any, we will update this policy first and ask for your consent before they run.
Who we share your data with
We do not sell your personal data. We use these service providers to run the website, and they only handle your data on our instructions:
- Hostinger, who host the website.
- Supabase, who run the database that stores the early access list and the website statistics, on servers in London, United Kingdom.
- Resend, who we use to send emails to the list.
We may also share data if the law requires it.
Moving data outside the UK
If a provider handles your data outside the UK, we make sure it is protected by an approved safeguard, such as a UK adequacy decision, the ICO's International Data Transfer Agreement or the UK Addendum.
Your rights
Under UK data protection law you can:
- ask for a copy of the personal data we hold about you
- ask us to correct anything that is wrong
- ask us to delete your data
- ask us to restrict how we use it
- ask for your data in a portable format
- object to us using it where we rely on legitimate interests
- withdraw your consent at any time. This does not affect anything we did before you withdrew it.
To use any of these rights, email privacy@liftprep.app. We will reply within one month. Every marketing email we send will also include a way to unsubscribe.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put things right first.
How we keep it safe
The early access list is stored in a database that cannot be opened from the web, and the page we use to view it is protected by a password. The website is served over HTTPS. We only keep what we need, and only for as long as set out above. No system is perfectly secure, but we take reasonable steps to protect your data.
Children
Liftprep is for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you think a child has joined the list, email us and we will delete it.
Changes to this policy
If we change this policy we will update the date at the top. If the change affects how we use your email address, we will tell you by email.